Chiron Technology Services, Inc.

  • System Engineer I

    Job Locations US-MD
    Posted Date 1 week ago(12/7/2018 1:36 PM)
    ID
    2018-1616
    # of Openings
    1
    Category
    Information Technology
  • Overview

    Chiron Technology Services, Inc. currently has a System Engineer I career opportunity in the Annapolis Junction, MD area. United States Citizenship and an active TS/SCI w/Polygraph Clearance are required for this position.

     

    Capabilities:

    This position provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.  Manages IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.  Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.  Provides support for the dispatch system and hardware problems and remains involved in the resolution process.  Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

     

    Qualifications:

    • Seven (7) years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
    • Supports the design of systems, mission architecture and associated hardware.
    • Expertise with several VMware products such as VSphere, Horizon View, SRM, vCOPS, ThinApp, and/or vDP.
    • Directs and possess a working knowledge and understand of system administration interdependencies as part of the Service Oriented Architecture (SOA).
    • Analyzes and resolves complex problems associated with server hardware, applications and software integration.
    • Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
    • Provides in-depth experience in troubleshooting IT systems.
    • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
    • Provides detailed analysis and feedback to agency management and internal customers for escalated tickets.
    • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
    • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
    • Provides support for the escalation and communication of status to agency management and internal customers.
    • Optimizes system operations and resources utilization, and performs system capacity analysis and planning.
    • Provides support for implementation, troubleshooting and maintenance of IT systems.
    • Manages the daily activities of configuration and operation of IT systems.
    • Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
    • Provides assistance to users in accessing and using IT systems.

     

    We are an EEO/AA Employer. We do not discriminate in hiring on the basis of race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@chirontech.com let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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